Medical Disclaimer

Lipa is a personal health concierge service that helps you understand your health information, organize your record, interpret bloodwork, prepare for doctor visits, and follow research relevant to your situation. Lipa draws on peer-reviewed sources, drug labels, clinical guidelines, and your own shared history to support better-informed conversations with the people who care for your health.

Lipa is an educational and informational service. It is operated by software that combines retrieval from medical sources with language models. When this Disclaimer refers to Lipa speaking, reading, or responding, it describes the operation of that software.

Lipa is not a doctor, a clinic, a pharmacy, a laboratory, a hospital, or a medical device. Lipa does not practice medicine. The Service does not provide medical advice, diagnosis, treatment, prescription, or individualized clinical recommendations.

Information Lipa provides about conditions, medications, supplements, biomarkers, or interventions is general, educational, and based on the public medical literature and your shared context. It is not personalized clinical advice. Only a qualified medical professional who has personally evaluated you can provide that.

Your use of Lipa does not create a physician-patient, therapist-client, pharmacist-patient, nurse-patient, or any other clinician-patient relationship between you and Lipa, its operators, contributors, or affiliated entities. No such relationship is intended or implied by any communication you have with the Service.

Lipa does not maintain a duty of care to you in the legal sense that a treating clinician does. For that, you need a qualified professional who has examined you, taken your history, and assumed that responsibility.

Before you start, stop, increase, decrease, or change any medication, supplement, dose, schedule, diet, exercise program, test, procedure, or other intervention based on something you read in Lipa — talk to a qualified healthcare professional who knows your full history. They can weigh information against factors that the Service may not see, including your physical examination, complete records, family history, and concurrent conditions.

If you receive a positive or concerning bloodwork finding, a new symptom, a diagnostic question, or anything that feels urgent, do not wait for Lipa to follow up. Contact your physician.

The conversational responses, narratives, summaries, and reports Lipa generates are produced by language models. These models are powerful at reading and writing about health information, and they are also imperfect. They can:

• State facts with high confidence that are nonetheless wrong, outdated, or incomplete
• Miss context that a treating clinician would catch in person
• Misinterpret a value, a unit, or a reference range — the same risk a human reader has at speed, multiplied by scale
• Reflect biases or gaps present in the underlying medical literature
• Generate citations that look correct but do not exist or do not say what the response implies they say

Lipa works to ground every clinical claim in verifiable sources, and a critic step reviews quality before responses surface to you. Even so, you should treat every interpretation as a starting point for your own thinking, not a conclusion you can act on without confirmation.

When you upload a lab report, Lipa extracts the biomarker values, compares them to standard reference ranges, identifies patterns across markers, and explains likely interpretations with citations. This is reading, not diagnosis.

Reference ranges vary between laboratories, populations, age groups, and clinical contexts. A value “in range” on one panel may be clinically meaningful given your history; a value “out of range” may be of no concern. Bring Lipa’s read to your doctor—and your doctor’s judgment about what it means for you to your decisions.

Lipa does not replace lab repeat tests, additional confirmatory testing, or clinical correlation by a treating physician.

When Lipa describes a medication, dose, mechanism, side effect, or interaction, the information is drawn from drug labels, pharmacopoeias, and the published literature. This is general reference information.

Do not start, stop, or change the dose of a prescription medication based on something Lipa says. Drug responses depend on your physiology, your other medications, your kidney and liver function, and many other factors. Changes to prescription regimens belong with the prescribing clinician and the pharmacist who knows your full medication list.

Lipa may describe supplements, peptides, vitamins, herbs, and other over-the-counter products that have evidence for or against use in particular contexts. This is informational. The quality, purity, and concentration of these products varies widely; some are not regulated to the same standard as prescription medications.

Many of these products interact with prescription medications or affect liver and kidney function. Before adding any supplement or peptide to your regimen, confirm with your physician and your pharmacist, and source from a reputable supplier.

The risk profile of medications, supplements, and interventions differs in pregnancy, during breastfeeding, and in children. Lipa’s general information is not a substitute for the specialized judgment of an obstetrician, midwife, lactation consultant, or pediatrician. If you are pregnant, planning a pregnancy, breastfeeding, or asking on behalf of a child, treat any Lipa response as a conversation starter for that professional — not a recommendation.

Lipa is not a replacement for a mental-health professional. Conversations with Lipa about emotional, psychiatric, or psychological topics are educational and supportive in tone; they do not constitute therapy, counseling, or clinical evaluation.

If you are in mental-health crisis or having thoughts of harming yourself or others, contact the emergency resources at the top of this page or speak to a qualified mental-health professional without delay.

You are responsible for your own healthcare decisions. By using the Service, you acknowledge that any action you take based on information generated by Lipa is at your own risk, and that Lipa, its operators, employees, contractors, and affiliates do not assume liability for outcomes arising from such actions.

If something Lipa tells you contradicts what your physician tells you, trust your physician. They have information about you that Lipa does not have.

If you use Lipa to manage the record of a family member, dependent, or another person who has given you informed consent, you take on the responsibility to communicate Lipa’s information to that person’s treating clinicians and to make decisions in their interest. The disclaimers above apply to that person’s record just as they do to your own.

To the maximum extent permitted by law, Lipa Health, its officers, employees, contractors, and affiliates disclaim liability for any loss, injury, or damage arising out of or in connection with the use of the Service, including reliance on information generated by the Service. The limitations and disclaimers in the Terms of Service apply.

Nothing in this Disclaimer limits any liability that cannot be limited under applicable law (for example, liability for death or personal injury caused by negligence in jurisdictions where that liability cannot be excluded).

We may update this Disclaimer from time to time. We will post the updated version with a new effective date. Material changes will be communicated by email or in-app notice. Your continued use of the Service after the effective date constitutes acceptance.

Questions about this Disclaimer: hello@lipa.health.

See also our Privacy Policy and Terms of Service.